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System ID: 10173-100012
Communication Skills and Whiplash Protocol
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  • General Information
    Dates: November 3, 2001 - November 10, 2001
    Days of Week: Sunday Monday Tuesday Wednesday Thursday Friday Saturday
    Target Audience: Chiropractors, Staff
    Time: itinerary dependent
    General Info Phone: 1-800 439 9202 code 01
    Location: Cruise and Learn
    Registration Information
    Price: 459.00 per DC 299.00 aux personel plus 67%discount on cruise
    Registration Phone: 1-800 439 9209 code 01
    Event Details/Other Comments:
    Eastern Caribbean
    7-Night Cruise on the ms Veendam November 3, 2001

    Speakers:
    Dr. Wendy Coren, writer, radio personality & lecturer for Parker Chiropractic Resource Foundation

    Dr. David N. Lundquist, principal speaker & consultant for Parker Chiropractic Resource Foundation

    Course Outline - Patient Communication

    1. Sensory Acuity Training: Shifting awareness to nonverbal cues; Enhanced understanding
    of body physiology & how thought processes are reflected in physiology.
    2. Communicating on Same Level: Components of Communication
    3. Congruency: How to tell what’s real; Building & maintaining respect
    4. Specific Data Elicitation: Being in control of information; Avoiding confusion of facts;
    Eliciting for clarification.
    5. Platform Skills: How to reach & gain comprehension from different people at the same
    time; Linking desired responses to specific tangible locations; Staying flexible.
    6. Patient Compliance: Strategies for increasing patient compliance through improved
    communication.
    7. Attorneys: Communication with lawyers: in and out of the courtroom.

    Course Outline - Adressing Whiplash Injuries

    1. Anatomy of a Whiplash Injury: Mechanism of the injury; Factors affecting severity of the
    injury; Factors to consider in low impact accidents
    2. Common Symptoms & Syndromes Produced by Whiplash Injuries: Common tissue
    damages; Where to look for damage & what to look for; How to formulate diagnostic
    codes (CPT)
    3. Diagnosis of Whiplash Injuries: Examination & radiological procedures; Advanced
    diagnostic testing
    4. Protocols for Whiplash Injuries: How to recognize a malingerer;
    Rehabilitative procedures; Importance of progress examinations; Self care instructions